SECTION 1 –your information is in safe hands.

Whenever you transact with us, your personal particulars that you provide to us, including your name, residential or office address and email address, is carefully gathered and saved.

As soon as you log into our store, your computer’s internet protocol (IP) address is updated in our records. This enables us to tailor-made your experience on our website through your web browser and operating system details.

You might receive our regular informs through email marketing about our store and latest products and services, only if you allow us to.

SECTION 2 – Permission

What is the process of acquiring your agreement?

It is inferred by us that you approve of our collecting and consuming your personal details, starting from your name, credit card authentication, confirming your place of delivery or return, solely for the transaction purpose only.

We assure that in case your personal peculiarities would be utilized other than any other above mentioned reason, such as promotions, you would be asked right away to either accept or decline.

What is the process of drawing out from the agreement?

After agreement, in case you change your mind, you could abstain us at any point of our agreement to communicate with you, gathering of your details, its usage or releasing it to others, simply by emailing at info@smib.com.sg or through post at: 69 Ubi Road 1,#08-31 Singapore 408731

SECTION 3 – Condition of our disclosure

In case of obligation from the law or violation of our Terms of Service from your side, we reserve the right to release your personal details.

How your payment is made secured?

When you pay us through direct payment method, your credit card specifics is encrypted by Payment Card Industry Data Security Standard (PCI-DSS) and saved by us, only until your transaction process gets completed. It is entirely discarded by the system, as soon as your purchase is finished.

You must be informed that all these direct payments abide by all the rules and regulations set out by the PCI Security Standards Council, a joint collaboration of Visa, MasterCard, American Express and Discover.

All these regulations of PCI-DSS guarantee secure supervision of credit card information, used by our store and its service providers.

SECTION 4 – THIRD-PARTY SERVICES

Overall, your personal details are accessed and utilized only to a limited and required amount by the third-party service providers, in order to conduct their prescribed services to us.

Conversely, several third-party service providers, including payment gateways and supplementary payment transaction processors, have their respective privacy policies regarding our customers’ information which is imperative for the buying transactions to be processed.

It is highly suggested by us to thoroughly read these third-party service providers privacy policies, in order to better acquaint yourself that how your details will be managed by them.

However, you must be aware of the fact that several of these providers might be located under other dominion(s), and not at the same country where you or our store is located. In case your buying transaction involves the services of a third-party service provider, located somewhere else, then you must know that your personal details will be dealt with the rules and regulations of that particular dominion(s).

To illustrate this, take the example that you might be situated in China, but your buying transaction is managed by a payment getaway located in United States, then your shared personal information would be dealt according to the United States legislation, together with the Patriot Act.

You will not be subject by this Privacy Policy or our website’s Terms of Service, as soon as you leave our website or forwarded to a third-party website or application.

External Links

You must be aware that when you click on external links on our store’s website, you would be redirected to other pages. It is to inform you that we will not be held accountable for the privacy regulations of external websites and we highly recommend you to completely read their privacy laws before proceeding.

SECTION 5 – Security Measures

We take adequate security measures to maintain and safeguard your personal details, complying with the best procedures applied by the industry, to ensure that it does not get misplaced, distorted, retrieved, released, changed or damaged in any way.

All your credit card information is managed with immense care, encrypted by secure socket layer technology (SSL) and deposited with an AES-256 encryption.  It is ensured that best industry practice of PCI-DSS necessities are applied, along with other bench marks, nevertheless, it must be understood that internet and other electronic transmissions are not 100 percent protected.

SECTION 6 –List of Cookies

List below indicates the cookies that are utilized by our website, with the sole purpose of your choice in using our website accompanied with these cookies or not.

• Information about your current session on the website (referrer, landing page, etc)
• Cookies utilized by stats tracker to enlist your number of visits to our website by our website provider.
• Accumulate the number visits to the website from a specific customer.
• All the relevant information about the subjects of customer’s shopping cart

SECTION 7 – Age of Agreement

When you use this website, you must comply that your age is minimum age majority in your respective state or province of residence or that you are the age of majority in your respective state or province of residence and additionally you have provided us your affirmation your minor dependents to use this website.

SECTION 8 – Amendments to this Privacy Policy

At any given time, amendments could be made by us in the privacy policy of the store, so regularly assess it. It must be noted that modifications and interpretations will be applied straightway as soon they get published on our website without any delay. In case of substantial modifications to this privacy policy, you will be notified about the changes, hence, you would remain in constant update the type of details are gathered by us, how it would be utilized and when we would, if any, we will use and/or release it.

Please note that in case of our store merger or acquisition by any other entity, new owners would receive your personal details for an interrupted experience.

QUERIES AND CONTACT INFORMATION

For using, altering, adding or obliterating your personal details in our records, you can file a complaint or just want to acquire more information about our products or services; you can contact Privacy Compliance Officer by emailing at info@smib.com.sg